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intronet.txt
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1996-09-26
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Introducing NETCOMplete(tm) software from NETCOM
Everything you need to get started on the Internet is inside this package. Within
minutes, you can begin exploring your favorite topics on the Net, check out Web
sites, E-mail, Newsgroups, FTP, Chat, Gopher, and more. Whether you are a first
time Internet user or an old pro, NETCOMplete software gives you a user-friendly
interface and a powerful set of tools to explore the world of information on the
Internet in any way you want.
Using our INTERNET READY(SM) software, you can access everything from weather
updates, newspapers, and magazines to library card catalogs and industry
newsletters. You can conduct research, make purchases, preview videos or music,
or talk with friends and relatives throughout the world. Today, more than a half a
million users log-on to the Internet through NETCOM's integrated Internet access
platform. And when you are ready to expand, you can easily add other
applications. If easy, direct, fast access is what you need - NETCOMplete
software is what you want. From the leading direct access service provider,
NETCOM.
What you get with NETCOMplete software
Complete Access
As a subscriber, you'll gain access to one of the fastest, privately owned IP
networks in the industry. That means you'll get cost-effective, reliable Internet
access-because NETCOM gives you a direct route to the Internet over its own
high-speed network with 28.8 kbps lines from every access point. You get access
all the time, any time from literally thousands of cities, and in most cases, do so
with the cost of a local telephone call. And what's more, you get to choose from a
full range of access options at various price and performance levels-from direct
dial analog lines to ISDN service for super fast 128 Kbps connections from your
home or office.
Complete Software
NETCOMplete software comes with a broad range of solutions designed to
enhance your Internet experience-everything from the easy, point-and-click
NETCOMplete Internet platform to web browsing, Internet search and
organization tools, directory services, E-mail, chat groups, file transfer
capabilities, and more.
NETCOMplete software provides the following:
¥ Simple installation. NETCOMplete quickly installs and configures all the
software necessary to connect to the Internet. It even configures your modem.
¥ Easy Registration gets you up and browsing fast. The NETCOMplete
registration program quickly sets up your NETCOM account and logs you
onto the Internet.
¥ NETCOM's easy-to-use NETCOMplete Internet Kit. Point and click your
way through a full range of Internet services.
¥ Seamless integration with leading web browsers. NETCOMplete integrates
the Netscape Navigator 3.0 Internet Software to provide a leading web
browser, news reader and support for FTP and Gopher.
¥ Expandability. NETCOMplete Internet Kit includes these additional products
to make your Internet experience more interesting and useful.
Qualcomm Eudora - send and receive electronic mail to Internet or other
popular on-line services users.
Surfwatch - block offensive, undesired material on the web.
McAfee WebScan - complete virus protection for web browsers and
email. (Windows only)
VocalTec Internet Phone - carry on real-time Internet voice conversations
for the price of a local call.
NETCOM Unplugged - surf off-line by automatically downloading key
Internet information for browsing later. (Windows 95 only)
OnBase Dragnet - manage all your Internet bookmarks using the leading
net address book.
Quarterdeck GlobalChat - chat on-line with other Internet users who share
your interests using Internet Relay Chat (IRC). (Macintosh only. Windows
support in NETCOMplete.)
Adobe Acrobat Reader - view, navigate and print Portable Document
Format (PDF) files.
Macromedia Shockwave - brings your web pages alive with multimedia.
NCSA Telnet - log in or connect remotely to hosts worldwide. (Macintosh
only. Windows in NETCOMplete.)
Storm EasyPhoto - manage and edit graphics files. (Windows only)
IBM Cryptolope - manage access to your encrypted documents. (Windows
only)
And you can plug in hundreds of other Internet applications...
Complete Support
Every individual NETCOM subscriber receives 24 hour, person-to-person phone
support. It's part of your monthly subscription. We also provide a FAX-on-
demand service for timely access to background information and an on-line
technical knowledge base. Our goal is to research and answer unique questions on
a one-by-one basis, then use the Web, fax and other technology avenues to
provide answers that everyone can access. Since introducing our technology-
based support services, more than one million inquiries have been successfully
handled.
Complete Service
NETCOM's Personal Services Program includes customized services such as:
¥ PersonalNews(tm)- delivers up to 20 news headlines and summary
stories directly to your E-mail box every workday morning by 7 a.m. The
service pulls from more than 2,300 available topics.
¥ PersonalPages(tm)- enables you to create your own web site via an easy-
to-use, template-based web page authoring service.
¥ PersonalFinance(tm)- makes it possible for you to track your current and
potential investments by using a wide array of on-line financial, corporate,
and market information as well as analytical tools.
Complete Value
With the NETCOMplete Internet Kit, you receive all the products, services and
benefits for a value price-24 hours a day, 7 days-a-week. You also get the ability
to tap an ever growing list of enhanced services. These services range from
accessing topic-specific news on a daily basis, publishing web pages, and
managing investments to browsing entertainment sites and accessing 24 hour
support.
Web Sites to Visit
NETCOM WWW Server http://www.netcom.com
NETCOM On-Line Technical Assistance http://www.netcom.com/support
America's Job Bank http://www.ajb.dni.us/
American Stock Exchange http://www.amex.com
David Letterman's home page http://www.cbs.com/lateshow
Disney Online http://www.disney.com
Internet Movie Database http://www.msstate.edu/Movies
National Museum of American Art http://www.nmaa.si.edu/
National Museum of Natural History http://nmnhwww.si.edu/nmnhweb.html
New York Times http://www.nytimes.com/
The Cool Site of the Day http://cool.infi.net/
The Smithsonian http://www.si.edu
The U.S. Central Intelligence Agency http://www.odci.gov/cia
The White House http://www.whitehouse.gov
World Wide Internet Live Music Archive http://www.wilma.com
Yahoo-Guide to the World Wide Web http://www.yahoo.com
System Requirements
Before installing NETCOMplete on your computer, check to be sure your
computer system meets the following specifications.
For Windows, you will need:
IBM compatible PC with a 486 or higher processor
VGA graphics card
Color monitor recommended
Mouse or other pointing device
9600 bps modem or faster (14.4 kbps recommended for Web)
Microsoft Windows 3.1 and MS-DOS 5.0 or higher, or Windows 95
8 MB random access memory (RAM) memory
12 MB free hard disk space
For Macintosh, you will need:
System 7.1 or later
Any Macintosh with a 68030, Power PC processor or higher
12 MB of free hard disk space
12 MB memory (RAM)
9600 bps modem or faster (14.4 kbps recommended for Web)
MacTCP or OpenTransport 1.1 or later
If this is an individual account, you will need a major credit card to complete the
registration and to open your NETCOM account. If this account is being provided
to you by your company, you may not be asked to enter credit card information.
How to Install NETCOMplete
If you received NETCOMplete with your computer or with a CD-ROM product
from one of our partners, please refer to the documentation materials (provided by
the computer manufacturer or CD-ROM vendor) for NETCOMplete installation
instructions.
To install NETCOMplete for Windows:
1 Insert the NETCOMplete CD or Disk 1 into the appropriate disk drive.
2 From the Program Manager, choose Run from the File menu. If you are using
Windows 95, choose Run from the Start menu on the Task bar. The Run
dialog box will appear.
To install NETCOMplete for Windows 95, type d:/win95/setup in the Run
text box. Type the drive letter where the installation disk is located.
To install NETCOMplete for Windows 3.1, type d:/win31/setup in the Run
text box. Type the drive letter where the installation disk is located.
3 Click OK or press Enter. Follow the directions that appear on the screen to
complete the installation.
Note: You may be asked to enter the registration number and serial number
printed on the back of the packaging. If you are installing from floppies, the
registration and serial numbers may be on the address label.
4 Once the installation is complete, you will be asked if you would like to
complete your on-line registration. If you do not already have a NETCOM
account, click Yes to launch the registration program. Follow the directions
that appear on the screen to register with NETCOM.
5 When you have finished registering, click Login to access the Internet.
To install NETCOMplete for Macintosh:
1 Insert the NETCOMplete CD or Disk 1 into the appropriate disk drive.
2 Double-click the NETCOMplete Installer application.
3 Follow the instructions on screen to install NETCOMplete.
Note: You may be asked to enter the registration number and serial number
printed on the back of the packaging. If you are installing from floppies, the
registration and serial numbers will be on the address label. After the
installation is complete, the NETCOMplete installer may need to restart your
computer.
4 After restarting, double-click the NETCOMplete application in the
NETCOMplete folder.
5 Follow the instructions on your screen to log on, register and setup your
NETCOM account.
6 When you have finished registering, select Login from the NETCOM menu to
connect to the Internet .
The Netscape Navigator software will launch so that you can explore the
Internet.
To install other Internet applications:
1. Start the NETCOMplete software and log into your account.
2. Click the Netscape Navigator icon on the NETCOMplete toolbar.
3. Type http://www.netcom.com/support/swpartners in the location field and
press Enter. Information on system requirements, installation and
configuration will be displayed for the Internet applications that are included
on the NETCOMplete CD.
Getting Help
You can find user documentation, as well as answers to frequently asked
questions about NETCOMplete, Netscape Navigator and other Internet software.
Reaching the NETCOMplete for Windows help
1. Start the NETCOMplete software and log into your account.
2. Click the Netscape Navigator icon on the NETCOMplete toolbar.
3. Type http://www.netcom.com/support in the location field and press Enter.
Reaching the NETCOMplete for Macintosh Help Pages
1. Start NETCOMplete and log into your account.
2. Click the Help icon on the NETCOMplete toolbar.
For help with other Internet applications
1. Start the NETCOMplete software and log into your account.
2. Click the Netscape Navigator icon on the NETCOMplete toolbar.
3. Type http://www.netcom.com/support/swpartners in the location field and
press Enter.
For additional technical help, enter http://www.netcom.com/bin/webtech in the
Location field and press Enter.
For Technical Support
Please call the NETCOM Technical Support number listed below for technical
questions regarding NETCOMplete, the Netscape Navigator software, and included Internet
applications. NETCOMplete Technical Support is available 7 days a week, 24
hours a day.
NETCOM On-Line Communication Service, Inc.
Technical Support 408-881-1810
Technical Support E-mail support@ix.netcom.com
Fax-on-demand 800-638-6383